To me our company’s slogan, “We care enough to do it right!” can really sum up the company as a whole in so many ways. Rick and Fuli Waldenburg started SunsUp to help people by providing an affordable and effective way to improve their physical and mental health. Fuli has experienced first hand how lacking in Vitamin D can effect peoples physical and mental health very negatively. After she had learned how tanning could improve not only hers but everyone’s health, she knew that her and Rick had to be a bigger part of getting this treatment to everyone. Which is how SunsUp came to be. Before they started this company there were no spas even close to what they could offer around. SunsUp was the very first tanning salon in the area to provide all of our wide range of UV beds and spray booths, as well as the first spa to introduce Red Light Therapy. SunsUp provides so much more than just tanning, we are a wellness spa.

Since our company was founded on the sole purpose of providing people with a spa where they can better their health, we have made sure that our team members are trained and certified to be the best wellness consultants possible. We provide every client with all of the info and support they need to achieve their highest level of wellness in our spas no matter which service they are using that day. Our clients love SunsUp and have been able to keep this business growing and thriving for the past 29 years. Which is why our clientele keeps growing and our team can also grow.

Since working at Sunsup I feel less like an “employee” and more like a family member. SunsUp is the first company I have worked for where I have felt like I am actually part of the company. I could not be more proud to be where I am today and reaching the milestones I have with SunsUp. This team has made it so easy for me to progress and succeed here. I have support and advice whenever I need it and that is hard to find in most companies, which is what makes working at SunsUp the best. As I start my journey into leadership I am excited to be able to share the support and advice with all of my fellow team members so that I can also help this company grow and continue thriving. My goal is to never stop growing and learning how to be more and do better everyday.

I believe SunsUp is so successful because they never intended to start the business for money, but to help people. We do what we do so our clients are happy and healthy. We provide the best equipment and products and always make sure every person that comes in leaves better than they arrived. We are able to give our clients access to many health benefiting services that no other spa around can, such as tanning, red light therapy, skin hydration, massage chairs, foot detoxes, spray tans, weight loss wraps and pods, and even non invasive body sculpting. Our mission is to create a more healthy and rejuvenated community, not just for our clients but for our team members as well. SunsUp is an environment that makes everyone who enters feel welcome and relaxed. Which is why we can say our slogan loud and proud, “We care enough to do it right!” because we make sure everyone feels like a visit to our SunsUp spas was a good one. Our company strives to make everyone feel rejuvenated and doing it the best way possible.

“I think a big part of SunsUp as a whole is that we genuinely care and take the time to get to know each client, slowing down, inquiring. We do this everyday when we see a client come in, making every time they come in as something to look forward to and people to look forward to seeing. Hospitality is always a reason that clients don’t want to ever stop coming here.” (Brooke Team member since 3/16/25)

“What a pleasure it is to have a job in the hospitality industry. My biggest takeaway from this was the emphasis on intentionally going the extra mile for someone else. We do this everyday in small ways, from asking clients if they have a room preference to sampling out our own products so they have a chance to try before they invest. Even though these are small actions, which some clients may even overlook, it is overall bettering the SunsUp image by representing our values as a company; we care enough to do it right.” (Kayla, Team member since 3/1/25)

“A lot of our clients see SunsUp as a welcoming place where they know they can come to relax, unwind, or even take a quick nap (especially the vip tanners love to do this). I am often told by our clients how funny and friendly we all are and some even say that coming in is the best part of their day. I believe we try our hardest to make it that way for every person who walks through our doors, starting by smiling and greeting them as soon as we see them, then asking about their day, offering a robe, a glass of water or anything they need so they feel taken care of!” (Dinah, team member since February 2025)

“What stood out to me in this week’s read was the notion that hospitality is truly the practice of going ‘above and beyond’. It highlighted the emotional reward we get as individuals and as a business from seeing the genuine impact we make on people. The way all of us consultants focus on the small details that bring a smile to our clients face, such as remembering a name, a service, or product they love and trying to direct them on a path to better them, shows that we aren’t just running a business, we’re affecting people’s days, or even their week. Reinforcing that Sunsup is a place that genuinely cares enough to do it right, and because of that our clients come back year after year and spread the word to others!” (Rianna, Team member since June 2024)

“The bigger purpose of SunsUp for me is really to put myself out there and continue to grow confidence while speaking to new people everyday that I am here since that is an important skill to have in life. I am proud to be a part of this team because everyone who works here is simply so wonderful to be around; it’s a truly welcoming environment which can be rare at workplaces. I’m proud that we are able to make a noticeable impact and difference in so many people who walk through our doors. Thank you!” (Dinah, team member since February 2025)

“To me SunsUp embodies a team of people working hard to enrich the lives of every client we meet and each other’s lives as well! (…) I am proud to be a part of the Suns Up Ohana and call this my team. I have learned more working here the past year than I could have ever expected and feel blessed to know such beautiful people. Walking through life with you guys is a huge gift.” (Kirtsen, team member since October 2024)

“Being a Wellness Consultant at SunsUp doesn’t just focus on hospitality towards existing clients, but to potential ones as well. The fact that we offer things like first time client specials, non mem discounts/specials, ref passes, review incentives, and the ability to donate points shows that we care about extending our hospitality to a variety of clients. Whenever we have genuine consultations with clients in which we learn how to best cater to them, we are also increasing our likelihood of new clients coming in through word of mouth. Any place can be hospitable to clients they already have; only the best of the best know how to extend that hospitality. Thank you!” (Danika, team member since October 2024)

“The relationships we build with our clients, whether it is with a 1 time spray client, or someone we see on a daily basis plays such a big part in the growth of this business and what we represent. I am very proud to be part of a company that not only provides wellness for our clients but also an environment that they can truly feel comfortable putting their guard down, relax and trust the information that they get from the consultants on sight.” (Rianna, team member since June 2024)

“As a consultant for SunsUp, everyday I try to make our clients feel unusually special.. One way I do this is by having a genuine curiosity for their overall well-being and satisfaction with their time at our spas. Taking the time to truly get to know who walks into our doors, some daily and some only once, shows them that this is more than a tanning salon, but a safe place filled with people who care.” (Kayla, team member since March, 2025)

“Every single interaction with our clients is vitally important. Just one opportunity taken to go above and beyond can be everything. If a client is shown amazing care, they remember. In the same way, one bad experience can be just as memorable for clients and it will stain the image of not just you, but the company you are representing.” (Izsabella, team member since December 2024)

Dear Karrera,

I am writing to formally resign from my position as a Wellness Consultant at Sunsup Tan & Wellness spa, effective January 9th of 2026. As I will be pursuing my passion for aesthetics by enrolling in aesthetician school starting in January. While I am excited for this new chapter, it was not easy to leave a role where I have had the privilege of learning more about the wellness industry and collaborating and being supported by such a dedicated team. I am deeply grateful for the opportunities for professional and personal growth during my time here at Sunsup. The experience has been very valuable and I truly appreciate the support, guidance, and encouragement I have received from you and everyone a part of the team here. I am committed to ensuring a smooth transition and will do everything I can to wrap up my responsibilities and help our team out. Thank you once again for the wonderful experience. I look forward to staying in touch and wish Sunsup and everyone here continued success.

Best,
Brooke W.

Hi Karrera,

I wanted to formally give my two week notice. My last day will be Monday, July 28.

This wasn’t an easy decision, because working here has been such a gift. This place has felt like a home to me in so many ways, and that’s because of the environment you’ve cultivated and the people you’ve brought together.

I recently received an unexpected opportunity to attend a school in Florida starting next month. When the opportunity came up, I really thought I would have a few more months before needing to move. Stepping into it means adjusting much sooner than expected and having to say goodbye to a job I’ve genuinely loved.

I don’t take for granted the kind of leader you are Karrera you’ve sown things into me that I don’t even think you realize. You taught me something I’ll hold onto for a long time: how much power I have in deciding what affects my life. You lead with strength, honesty, and the most genuine care for people I’ve ever seen, and it’s helped me do the same.

Everyone in leadership has been amazing. I feel incredibly lucky to have been trained under Brisa. And getting to work for people like Fuli and Rick has been rare, they’re kind, intentional, and it’s clear that their heart for people flows through everything in this space. I’ve learned things from them I’ll carry for the rest of my life. You have all dedicated your whole lives to SunsUp, and it’s not something I’ve taken lightly and the team, it’s one of a kind, all of the other consultants have made such a difference too. there’s a genuine positivity and culture of lifting each other up that’s hard to find anywhere else. It’s made every day lighter, more joyful, and something I looked forward to showing up for.

Even though my time here wasn’t long, it was still deeply meaningful I’ll miss all of it. the clients, the team, and the culture you’ve all created. This job mattered to me and I hope I’ve made even a small impact here, because it’s left a lasting one on me.

Please let me know how I can help with the transition or wrap things up well before I go. I want to honor the time I’ve spent here and leave things in a good place.

With love and so much gratitude,
Amy